And Install The Globalprotect App For Mac

| Posted on by

How to Install GlobalProtect for Windows PC or MAC: GlobalProtect is an Android Business App that is developed by Palo Alto Networks and published on Google play store on Apr 18, 2013. It has already got around 100,000+ downloads so far with an average rating of 3.0 out of 5 in play store. A known issue in the GlobalProtect app 5.1.2 release has been addressed in the latest release—GlobalProtect app 5.1.3. The issue addressed was based on users being unable to use the GlobalProtect app 5.1.2 on Windows and Mac for a language other than English (e.g., Spanish).

Issue

Machine Certificate authentication is used on MAC OS X clients. During the GlobalProtect connection process, the user needs to enter the Local Administrator account credentials to allow access to the System keychain twice.

Cause

When using Machine Certificates with GlobalProtect on Mac OS X Clients, the certificate must be accessed from the 'System' keychain in MAC OS X. This will cause a Keychain Access prompt to appear twice when the client attempts to access the certificate for verification against both portal and gateway.

Workaround

  1. Open the Keychain Access application and locate the Machine Certificate issued to Mac OS X Client in the System keychain.
  2. Right-click on the private key associated with Certificate and click Get Info, then go to the Access Control tab
  3. Click '+' to select an Application to allow
  4. Press key combination <Command> + <Shift> + G to open Go to Folder
  5. Enter '/Applications/GlobalProtect.app/Contents/Resources' and click Go
  6. Find PanGPS and click it, and then press Add
  7. Save Changes to private key

The steps above allows GlobalProtect access to only THIS certificate and private key. It will no longer prompt for keychain access, giving users a seamless, no-touch experience with Palo Alto Networks GlobalProtect.


Notes:

  • If the workaround provided above doesn't work, please do:
  1. Move the certificate from System keychain to Login keychain
  2. Step-1 should then create a prompt similar to below. Click on 'Always Allow'
  • The procedure has to be done again every time client is updated.

owner: panagent

In order to access the WRA Network during a defined disaster event, you will need to install some software on your personal computer. Windows and Mac OS users will need the GlobalProtect VPN application. Mac OS users will also need to install the Microsoft Remote Desktop 10 application. The instructions provided below detail the basic steps necessary to get the software installed.

  • Connection Fix*If you have an issue connecting with GlobalProtect (Mac only)

These steps will not work until you have been granted emergency network access.

Step 1

Log in to the GlobalProtect portal.

And Install The Globalprotect App For Mac Free

  1. Launch a web browser and go to the following URL: https://wra-vpn.wrallp.com/
  2. On the portal login page, enter your WRA Username (username only no WRA or @wrallp.com) and Password, and then click LOG IN.

Step 2

Download the GlobalProtect agent.

Download
  1. To begin the download, click the software link that corresponds to the operating system running on your computer. If you are not sure whether the operating system is 32-bit or 64-bit try the 64-bit version first. The software will inform you if you need to pick the other one.
  2. Open the software installation file.
  3. When prompted, Run the software. If you are prompted with a User Account Control (UAC) warning message select Yes to continue.
  4. When prompted again, Run the GlobalProtect Setup Wizard

Step 3

Complete the GlobalProtect app setup.

  1. In the GlobalProtect Setup Wizard, click Next.
  2. Click Next to accept the default installation folder (C:Program FilesPalo Alto NetworksGlobalProtect), or click Browse to select a new location and then click Next twice.
  3. After installation is complete, Close the wizard.

Step 4

Log in to GlobalProtect.

  1. Launch the GlobalProtect app by clicking the system tray icon. The status panel opens.
  2. Enter the portal address provided via email, and then click Connect.
  3. You may need to click Connect again to initiate the connection.
  4. If prompted, enter your Username (ex. jdoe) and Password, and then click Sign In. If authentication is successful, you are connected to your corporate network, and the status panel displays the Connected or Connected - Internal status. If your administrator sets up a GlobalProtect welcome page, it displays after you log in successfully.

Proceed to Part 2 of the instructions on using Remote Desktop Connection to connect to your WRA desktop.

Go to Top

Step 1

Log in to the GlobalProtect portal.

  1. Launch a web browser and go to the following URL: https://wra-vpn.wrallp.com/

  2. On the portal login page, enter your WRA Username (username only no WRA or @wrallp.com) and Password, and then click LOG IN.

Step 2

Download the GlobalProtect agent.

  1. Click Download Mac 32/64 bit GlobalProtect agent.
  2. When prompted, Run the software.
  3. When prompted again, Run the GlobalProtect Installer

Step 3

Complete the GlobalProtect app setup using the GlobalProtect Installer.

  1. From the GlobalProtect Installer, click Continue.
  2. On the Destination Select screen, select the installation folder for the GlobalProtect app, and then click Continue.
    .
  3. On the Installation Type screen, select the GlobalProtect installation package check box, and then click Continue.
  4. Click Install to confirm that you want to install GlobalProtect..
  5. When prompted, enter your User Name and Password, and then click Install Software to begin the installation.
  6. After installation is complete, Close the installer.

And Install The Globalprotect App For Mac Computer

Step 4

Log in to GlobalProtect.

  1. Launch the GlobalProtect app by clicking the icon in the menu bar. The status panel opens.
  2. Enter the portal address provided via email, and then click Connect.
  3. You may need to click Connect again to initiate the connection.
  4. If prompted, enter your Username (ex. jdoe) and Password, and then click Sign In. If authentication is successful, you are connected to your corporate network, and the status panel displays the Connected or Connected - Internal status. If your administrator sets up a GlobalProtect welcome page, it displays after you log in successfully.

Go to Top

When you try to connect on your Mac, if you get this message, please try the following:

Enable Palo Alto Networks as a trusted developer.

  1. From your Mac endpoint, launch System Preferences
  2. Open the Security & Privacy preferences and then select General
  3. Click the lock icon on the bottom left of the window to make changes and modify preferences
  4. When prompted, enter your Mac UserName and Password and then Unlock the preferences
  5. Click 'Allow' next to the message System software from developer 'Palo Alto Networks' was blocked from loading.

Go to Top

Download the Microsoft Remote Desktop 10 client from the Mac App Store by clicking on the link.

Proceed to Part 2 of the instructions on using Remote Desktop Connection to connect to your WRA desktop.

The

Go to Top